Important information for all of our customers

 

Happy Christmas and best wishes for 2017 from us here at Ubergoodness.

Our last day for orders for delivery before Christmas is Sunday 18th December. Any orders after that date will be delivered from Wednesday 4th January.

 

We do not deliver fresh organic fruit and vegetables within the Sydney region any more. Those products are no longer available on our website.

For best quality certified organic produce we recommend:

www.organicsonly.com.au

 

Making A Purchase

Making a purchase is real easy. Just browse our site, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa and Mastercard and Paypal payment.

 

 



Product Information

Product information, dietary information, photographs, and pack sizes are all for illustrative purposes and general advice. Though we believe them to be correct at the time of your order they cannot be guaranteed. From time to time recipes, packaging, dietary classifications and ingredients vary and change and we may not have yet received the updated information from our supplier, so please always check the details on the packaging before using. This is especially important if there is a possibility of an allergic reaction.

Please contact us, or your own doctor directly if you have any doubts concerning the nature of product ingredients or if you suspect that you may be allergic to the ingredients.

Nut Caution

Please note that we store nuts on our premises along with all other products, we do not have a special nut free zone.

GST

All prices shown are inclusive of GST where applicable.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit SSL encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

If you do not want to give credit card details over the internet choose the “credit card sent separately” option at the checkout/payment screen. Then just phone us on this number (02 9564 6533) with your order number and card details . All card details which are posted or faxed to us are shredded immediately after checking

Refunds & Returns

If the products are faulty or incorrect then contact us within 48hrs of receipt of goods to arrange a return or replacement. Email info@ubergoodness.com.au

If you wish to cancel your order before receiving the goods then please call us on 02 8003 5643 or email info@ubergoodness.com.au  

If you wish to cancel after we have dispatched the goods then please call us on 02 8003 5643 or email info@ubergoodness.com.au to arrange a return. In this instance, the charge made to you will be refunded on return of the goods. We will require you to cover the cost of returning the goods to us.

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